Client Testimonials

Computer Systems Plus, Inc., has been our IT Company for many years. We are so thankful for their attention to detail, quick response time and keeping us aware of what could be potential problems. We thank Jeremiah, Jim, Rob and the whole staff for their excellent service! Debbie Elrod Office Manager Kenneth Miller & Associates – Disability Law, A Professional Corporation.

In working with Computer Systems Plus and their respective clients for years, I can attest to the personal relationship and attention to detail, the fairness and generosity and the professionalism and proactive nature this group exemplifies.

Absolutely the best company around! Have met and talked several times with Brandon. He has always been able to help and answer every question. He always provides the best technical advice, support, and expertise. I would trust Brandon and his company 100%.

Super impressed with Computer Systems Plus & their technician Jamie! I wish I had found them sooner. By the time I contacted Computer Systems Plus for Knoxville IT Services for Small Business I had spent two very stressful weeks trying to get our office up and running. We had several computer & network issues preventing us from running daily operations. I spent hours on the phone with several IT companies and software technical support for the programs we use in our office. Nothing was working. I contacted Computer Systems Plus and explained the problems I was having. The very next morning they sent out their technician Jamie. Within minutes he had one problem fixed and was on to the next. He had our office running smoothly in no time. I was very impressed with Jamie and his ability to fix software problems that two weeks of specialized customer support couldn’t fix. I couldn’t believe I had spent the last 2 weeks going in circles and driving myself crazy. It took Jamie only an hour or so to resolve everything. It was so nice to make one call and have someone knowledgeable enough to fix all of our issues while I sat back stress free. He even explained what the problems were and how to avoid them going forward. If you are tired of being put on hold by customer support or dealing with IT companies that don’t understand the urgency to have operational computer systems for your business, this is the company for you. Excellent service, responsive and reasonable pricing. I definitely found my new computer people.

Computer Systems Plus, Knoxville IT Services for Small Business has become a valued business partner for me and the company for which I work.  CSP was recommended to me via a friend and I thank that friend often for the recommendation.  Rob and Amber did a great job answering our questions and showing us what CSP could do for us if we were to partner with them.  They have not disaapointed and have delivered on everything that they said they would do for us.  They did a great job of listening and understanding where our company was currently with our IT needs and then helped me put a plan together to meet our future needs as the company grows and expands.

Then came the hard part.  That was to actually put action to the plan and this is where Jamie came in.  Jamie has been phenomenal to work with and seems to have an answer for everything I throw at him.  He is very responsive, competent and has always been professional to deal with.  I highly recommend CSP Knoxville IT Services for Small Business; give them a try as you will not be disappointed.

I have known the founders of this company, Dave and Sarah Glass for many years now. You will not find more honest and caring folks. Computer Systems Plus is a representation of their honest business practices and good nature. I have also gotten to know customer care and marketing representative Amber Martinez, who is very knowledgeable and helpful. This company will without a doubt take care of you and provide the best service around!

I started working with the Team at Computer Systems Plus back in 2002 as one of their Carrier Providers. As a Provider, I was able to “peek behind the curtain” and see how they operate when the customer isn’t looking. It was true then and it’s still true now, they operate with honesty and integrity, that’s why I’m giving them 5 stars. So if you are looking for a Managed Service Provider you need to call Computer Systems Plus, give Rob and his fine staff a chance to earn your business and you too will be giving them a 5 star rating. Carl W. Ward Director of Channel Development iRis Networks Knoxville, TN

Have been a customer since around 2005. Can’t say enough about these guys. Super helpful and always professional. Computer Systems Plus takes you in a makes you part of their family. Your questions are always answered regardless of how big or small. I would definitely recommend them. Mostly deal with Jeff & Sara..They are super Knoxville IT Services for Small Business.

I have worked with Computer Systems Plus for 25+ years. The people there are wonderful to work with. The company is run with integrity which is rare in the world we live in. Their customer service is fantastic. I have always been so impressed with the way this company and their employees conduct themselves. I would recommend them to anyone and I know you would be pleased.