Success Story: Centro Hispano
Have we mentioned that we LOVE helping our customers? We recently had the pleasure of working with a great non-profit in Knoxville called Centro Hispano, and are excited to share some highlights from this fun project.
Centro Hispano is a non-profit organization and welcoming center for Latino families in Knox County. As common with many non-profits, the goals of Centro Hispano were greater than the budget. Computer Systems Plus worked with Centro Hispano to close the gap between community-focused objectives and the IT resources necessary to reach them.
Prior to executing any work, the CSP team met with Centro Hispano leadership to ensure clarity on project expectations and maximize time onsite. With a solid plan in place, the CSP team worked outside of operating hours to guarantee zero downtime for Centro Hispano’s clients.
By removing outdated wiring and replacing with new cables, CSP was able to help Centro Hispano refresh the aesthetic of their location while increasing functionality for their users. New equipment installation created an additional Wi-Fi network that gave Centro Hispano users faster internet and expanded coverage, while offering a more secure connection to staff.
Once hardware and wiring were in place, CSP staff tested all equipment and provided training to Centro Hispano staff and volunteers. Each user was able to install the Jive (VOIP) app on their smart phone granting them access to Centro Hispano calls outside of the office, and ensuring greater convenience for those they serve.